Hi, I'm
Sainath Arun Chatterjee
Sales Manager
20+
Years Of Experience
75+
Projects Completed
3+
Certifications
My Skill Set
I Provide Wide Range Of Skills
Sales Enablement & Resource Management
Designing sales frameworks, aligning teams, and allocating resources to achieve targets while improving workflow efficiency and turnaround time.
Stakeholder Communication & Relationship Building
Liaising with cross-functional teams and clients to ensure clarity, feedback integration, and alignment on business goals and expectations.
Process Optimization & Quality Assurance
Driving scalable process improvements, ensuring compliance, and mitigating risks through structured monitoring, audits, and QA initiatives.
Why Choose Me
My Experience Area
Experience
Self-Employed | Canada
Independent Contractor – Life Insurance
January 2025 – Present
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Advised 50+ clients on personalized financial planning and insurance strategies.
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Supported over 100 clients on claims and documentation, achieving 98% satisfaction.
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Specialized in retirement planning, coverage gap analysis, and long-term wealth protection.
Digital Module Enterprise Ltd | British Columbia
Technical Sales Manager
March 2024 – December 2024
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Prospected SMB clients and boosted POS and digital signage sales.
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Improved CRM tracking and reduced sales cycle by 18%.
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Delivered product demos, increasing lead-to-close ratio by 25%.
ICICI Bank Ltd | India
Chief Manager
March 2017 – September 2023
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Led onboarding of 25+ brands under no-cost EMI partnerships.
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Improved underwriting speed by 20% via API integration.
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Managed nationwide EMI expansion and sales training programs.
HDFC Bank Ltd | India
Deputy Manager – Application Fulfilment Unit
April 2014 – March 2017
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Reviewed 150+ credit cases monthly, reducing risk by 22%.
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Automated document verification, boosting approval speed.
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Improved SLA adherence by 25% through backend coordination.
HDFC Bank Ltd | India
Merchant Sales & Relationship Manager
November 2011 – March 2014
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Acquired 50+ high-volume merchants and improved conversions by 28%.
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Trained 75+ merchants on POS optimization.
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Reduced revenue leakage by 15% through sales audits.
Aircel Ltd | India
Store Manager
October 2010 – October 2011
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Managed store operations and achieved 100% postpaid targets.
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Reduced customer churn through targeted retention campaigns.
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Led team training and SOP implementation.
Intelenet Global Services Ltd | India
Team Leader
March 2007 – November 2009
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Managed a 12-member team, improving SLA compliance.
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Led agent onboarding and CRM training.
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Reduced complaints through weekly process reviews.
Bharti Airtel Ltd | India
Customer Relationship Executive
February 2006 – February 2007
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Handled 45+ corporate accounts and reduced churn by 30%.
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Conducted upselling using usage analytics.
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Ensured SLA compliance and timely contract renewals.
BPL Mobile Communications Ltd | India
Customer Relationship Executive
November 2003 – January 2006
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Resolved 200+ monthly customer queries with 95% FCR.
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Improved service audit scores through accurate CRM logging.
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Enhanced IVR system for faster call resolution.
DEGREE
EDUCATION
Bachelor of Commerce
MBA – Marketing & Finance
Clients Are Satisfied For Our Work, View Feedback
Excellent Collaboration
Arjun Mehta
Regional Head
Highly Professional
Priya Desai
Sales Director